Scope of Application
1.1 These General Terms and Conditions (GTC) apply to all business relationships between iGrow e.U., represented by Managing Director Edin Cerimagic, with its registered office at Seitenstettengasse 5/37, 1010 Vienna, Austria (hereinafter referred to as the “Agency”) and its commercial customers (B2B).
1.2 Deviating or supplementary terms and conditions of the customer shall only be valid if they have been expressly confirmed in writing by the Agency.
1.3 Amendments to the GTC shall be communicated to the customer in writing. They shall be deemed accepted if the customer does not object in writing within 14 days.
1.4 By collaborating, accepting a quotation, or placing an order, the customer expressly agrees to these GTC. Separate consent is not required.
Services of the Agency
2.1 The Agency offers the following services:
Search engine optimization (SEO)
Paid advertisements (Paid Ads), in particular Google Ads
Other services visible on the website igrow.at.
2.2 The exact provision of services shall be based on a written quotation (KV). After approval of the agreement and the quotation, the customer will receive a written order confirmation in which the agreed services, deadlines, and prices are specified.
2.3 Subsequent changes or extensions of services require written consent from both parties and may result in additional costs.
Conclusion of Contract
3.1 A contract is concluded through the customer’s written confirmation of the agreement or quotation. An informal confirmation by email is considered sufficient.
3.2 The Agency shall only begin providing services after confirmation of the agreement and, if applicable, receipt of an agreed advance payment.
3.3 Confidentiality:
The customer undertakes not to disclose prices, offers, strategies, and other internal business information of the Agency to third parties.
Disclosure to third parties without the Agency’s written consent will result in contractual consequences.
3.4 Use of Customer Logos:
The Agency is entitled to use the customer’s logo and name during the collaboration for reference purposes on its own website, in advertising materials, or in presentations without requiring separate consent.
Prices and Payment Terms
4.1 All prices are net prices and are subject to the statutory value-added tax of 20% in Austria.
4.2 The invoice shall be issued after the service has been rendered. Payment is due immediately without deduction.
4.3 Default provisions:
In the event of late payment, a reminder will be sent by email. If payment is still not made, a final reminder will follow.
Thereafter, a formal reminder will be issued:
Reminder level: EUR 10.00 reminder fee
Reminder level: EUR 20.00 reminder fee + default interest of 5% p.a. from
the due date
If no payment is made after the second reminder level, legal action will be initiated, which may lead to enforcement proceedings and termination of the collaboration.
Scope of Services and Customer’s Obligations to Cooperate
5.1 The customer undertakes to provide all necessary information, data, and documents in a timely and complete manner so that the Agency can properly perform the agreed services.
5.2 Delays resulting from the late provision of documents or lack of cooperation by the customer cannot be attributed to the Agency. Any additional expenses arising from this will be charged separately.
5.3 The customer guarantees that all content provided by them (e.g., texts, images, logos) is free of third-party rights. If the Agency is held liable due to a legal violation caused by customer data, the customer shall indemnify and hold the Agency harmless.
Copyright & Usage Rights
6.1 All concepts, texts, designs, and other creative services of the Agency are protected by copyright and remain the property of the Agency.
6.2 Upon full payment of the invoice, the customer receives a simple
right of use for the commissioned services. Transfer or modification of the services provided without prior consent of the Agency is not permitted.
6.3 The release of open files (e.g., Photoshop, Illustrator, or raw data) is not part of the contract unless expressly agreed in writing.
6.4 The Agency is entitled to place a discreet reference to its authorship on created advertising materials or websites.
Contract Duration & Termination
7.1 Contracts are concluded on a project basis or for a specified period.
7.2 Early termination by the customer is only possible for good cause. In this case, services already rendered and costs incurred must be paid in full.
7.3 The Agency may terminate the contract prematurely if:
the customer commits significant breaches of contract,
payments are not made despite reminders, or
the customer violates confidentiality agreements.
Liability & Warranty
8.1 The Agency is only liable for damages caused intentionally or through gross negligence. Liability for lost profits, consequential damages, or indirect damages is expressly excluded.
8.2 The Agency does not guarantee the success of SEO or Paid Ads measures, as their success depends on external factors (e.g., changes to the Google algorithm).
8.3 The customer is obliged to review the services provided within 7 days. After this period, the services shall be deemed accepted as free of defects.
Confidentiality & Data Protection
9.1 The Agency undertakes to treat all non-public information of the customer confidentially and not to disclose it to third parties.
9.2 The customer equally undertakes to maintain confidentiality regarding the Agency’s internal business information and pricing structures. Violations of this obligation will result in claims for damages.
9.3 Further information on data processing can be found in the privacy policy on the Agency’s website.
Final Provisions
10.1 Applicable Law & Jurisdiction
Austrian law shall apply. The place of jurisdiction is Vienna, unless mandatory statutory provisions provide otherwise.
10.2 Severability Clause
Should individual provisions of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
10.3 Reference Mention
The Agency is entitled to name the customer as a reference on its own website and in
advertising materials, unless the customer expressly objects.
As of: May 2, 2025
Scope of Application
1.1 These General Terms and Conditions (GTC) apply to all business relationships between iGrow e.U., represented by Managing Director Edin Cerimagic, with its registered office at Seitenstettengasse 5/37, 1010 Vienna, Austria (hereinafter referred to as the “Agency”) and its commercial customers (B2B).
1.2 Deviating or supplementary terms and conditions of the customer shall only be valid if they have been expressly confirmed in writing by the Agency.
1.3 Amendments to the GTC shall be communicated to the customer in writing. They shall be deemed accepted if the customer does not object in writing within 14 days.
1.4 By collaborating, accepting a quotation, or placing an order, the customer expressly agrees to these GTC. Separate consent is not required.
Services of the Agency
2.1 The Agency offers the following services:
Search engine optimization (SEO)
Paid advertisements (Paid Ads), in particular Google Ads
Other services visible on the website igrow.at.
2.2 The exact provision of services shall be based on a written quotation (KV). After approval of the agreement and the quotation, the customer will receive a written order confirmation in which the agreed services, deadlines, and prices are specified.
2.3 Subsequent changes or extensions of services require written consent from both parties and may result in additional costs.
Conclusion of Contract
3.1 A contract is concluded through the customer’s written confirmation of the agreement or quotation. An informal confirmation by email is considered sufficient.
3.2 The Agency shall only begin providing services after confirmation of the agreement and, if applicable, receipt of an agreed advance payment.
3.3 Confidentiality:
The customer undertakes not to disclose prices, offers, strategies, and other internal business information of the Agency to third parties.
Disclosure to third parties without the Agency’s written consent will result in contractual consequences.
3.4 Use of Customer Logos:
The Agency is entitled to use the customer’s logo and name during the collaboration for reference purposes on its own website, in advertising materials, or in presentations without requiring separate consent.
Prices and Payment Terms
4.1 All prices are net prices and are subject to the statutory value-added tax of 20% in Austria.
4.2 The invoice shall be issued after the service has been rendered. Payment is due immediately without deduction.
4.3 Default provisions:
In the event of late payment, a reminder will be sent by email. If payment is still not made, a final reminder will follow.
Thereafter, a formal reminder will be issued:
Reminder level: EUR 10.00 reminder fee
Reminder level: EUR 20.00 reminder fee + default interest of 5% p.a. from
the due date
If no payment is made after the second reminder level, legal action will be initiated, which may lead to enforcement proceedings and termination of the collaboration.
Scope of Services and Customer’s Obligations to Cooperate
5.1 The customer undertakes to provide all necessary information, data, and documents in a timely and complete manner so that the Agency can properly perform the agreed services.
5.2 Delays resulting from the late provision of documents or lack of cooperation by the customer cannot be attributed to the Agency. Any additional expenses arising from this will be charged separately.
5.3 The customer guarantees that all content provided by them (e.g., texts, images, logos) is free of third-party rights. If the Agency is held liable due to a legal violation caused by customer data, the customer shall indemnify and hold the Agency harmless.
Copyright & Usage Rights
6.1 All concepts, texts, designs, and other creative services of the Agency are protected by copyright and remain the property of the Agency.
6.2 Upon full payment of the invoice, the customer receives a simple
right of use for the commissioned services. Transfer or modification of the services provided without prior consent of the Agency is not permitted.
6.3 The release of open files (e.g., Photoshop, Illustrator, or raw data) is not part of the contract unless expressly agreed in writing.
6.4 The Agency is entitled to place a discreet reference to its authorship on created advertising materials or websites.
Contract Duration & Termination
7.1 Contracts are concluded on a project basis or for a specified period.
7.2 Early termination by the customer is only possible for good cause. In this case, services already rendered and costs incurred must be paid in full.
7.3 The Agency may terminate the contract prematurely if:
the customer commits significant breaches of contract,
payments are not made despite reminders, or
the customer violates confidentiality agreements.
Liability & Warranty
8.1 The Agency is only liable for damages caused intentionally or through gross negligence. Liability for lost profits, consequential damages, or indirect damages is expressly excluded.
8.2 The Agency does not guarantee the success of SEO or Paid Ads measures, as their success depends on external factors (e.g., changes to the Google algorithm).
8.3 The customer is obliged to review the services provided within 7 days. After this period, the services shall be deemed accepted as free of defects.
Confidentiality & Data Protection
9.1 The Agency undertakes to treat all non-public information of the customer confidentially and not to disclose it to third parties.
9.2 The customer equally undertakes to maintain confidentiality regarding the Agency’s internal business information and pricing structures. Violations of this obligation will result in claims for damages.
9.3 Further information on data processing can be found in the privacy policy on the Agency’s website.
Final Provisions
10.1 Applicable Law & Jurisdiction
Austrian law shall apply. The place of jurisdiction is Vienna, unless mandatory statutory provisions provide otherwise.
10.2 Severability Clause
Should individual provisions of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
10.3 Reference Mention
The Agency is entitled to name the customer as a reference on its own website and in
advertising materials, unless the customer expressly objects.
As of: May 2, 2025
Scope of Application
1.1 These General Terms and Conditions (GTC) apply to all business relationships between iGrow e.U., represented by Managing Director Edin Cerimagic, with its registered office at Seitenstettengasse 5/37, 1010 Vienna, Austria (hereinafter referred to as the “Agency”) and its commercial customers (B2B).
1.2 Deviating or supplementary terms and conditions of the customer shall only be valid if they have been expressly confirmed in writing by the Agency.
1.3 Amendments to the GTC shall be communicated to the customer in writing. They shall be deemed accepted if the customer does not object in writing within 14 days.
1.4 By collaborating, accepting a quotation, or placing an order, the customer expressly agrees to these GTC. Separate consent is not required.
Services of the Agency
2.1 The Agency offers the following services:
Search engine optimization (SEO)
Paid advertisements (Paid Ads), in particular Google Ads
Other services visible on the website igrow.at.
2.2 The exact provision of services shall be based on a written quotation (KV). After approval of the agreement and the quotation, the customer will receive a written order confirmation in which the agreed services, deadlines, and prices are specified.
2.3 Subsequent changes or extensions of services require written consent from both parties and may result in additional costs.
Conclusion of Contract
3.1 A contract is concluded through the customer’s written confirmation of the agreement or quotation. An informal confirmation by email is considered sufficient.
3.2 The Agency shall only begin providing services after confirmation of the agreement and, if applicable, receipt of an agreed advance payment.
3.3 Confidentiality:
The customer undertakes not to disclose prices, offers, strategies, and other internal business information of the Agency to third parties.
Disclosure to third parties without the Agency’s written consent will result in contractual consequences.
3.4 Use of Customer Logos:
The Agency is entitled to use the customer’s logo and name during the collaboration for reference purposes on its own website, in advertising materials, or in presentations without requiring separate consent.
Prices and Payment Terms
4.1 All prices are net prices and are subject to the statutory value-added tax of 20% in Austria.
4.2 The invoice shall be issued after the service has been rendered. Payment is due immediately without deduction.
4.3 Default provisions:
In the event of late payment, a reminder will be sent by email. If payment is still not made, a final reminder will follow.
Thereafter, a formal reminder will be issued:
Reminder level: EUR 10.00 reminder fee
Reminder level: EUR 20.00 reminder fee + default interest of 5% p.a. from
the due date
If no payment is made after the second reminder level, legal action will be initiated, which may lead to enforcement proceedings and termination of the collaboration.
Scope of Services and Customer’s Obligations to Cooperate
5.1 The customer undertakes to provide all necessary information, data, and documents in a timely and complete manner so that the Agency can properly perform the agreed services.
5.2 Delays resulting from the late provision of documents or lack of cooperation by the customer cannot be attributed to the Agency. Any additional expenses arising from this will be charged separately.
5.3 The customer guarantees that all content provided by them (e.g., texts, images, logos) is free of third-party rights. If the Agency is held liable due to a legal violation caused by customer data, the customer shall indemnify and hold the Agency harmless.
Copyright & Usage Rights
6.1 All concepts, texts, designs, and other creative services of the Agency are protected by copyright and remain the property of the Agency.
6.2 Upon full payment of the invoice, the customer receives a simple
right of use for the commissioned services. Transfer or modification of the services provided without prior consent of the Agency is not permitted.
6.3 The release of open files (e.g., Photoshop, Illustrator, or raw data) is not part of the contract unless expressly agreed in writing.
6.4 The Agency is entitled to place a discreet reference to its authorship on created advertising materials or websites.
Contract Duration & Termination
7.1 Contracts are concluded on a project basis or for a specified period.
7.2 Early termination by the customer is only possible for good cause. In this case, services already rendered and costs incurred must be paid in full.
7.3 The Agency may terminate the contract prematurely if:
the customer commits significant breaches of contract,
payments are not made despite reminders, or
the customer violates confidentiality agreements.
Liability & Warranty
8.1 The Agency is only liable for damages caused intentionally or through gross negligence. Liability for lost profits, consequential damages, or indirect damages is expressly excluded.
8.2 The Agency does not guarantee the success of SEO or Paid Ads measures, as their success depends on external factors (e.g., changes to the Google algorithm).
8.3 The customer is obliged to review the services provided within 7 days. After this period, the services shall be deemed accepted as free of defects.
Confidentiality & Data Protection
9.1 The Agency undertakes to treat all non-public information of the customer confidentially and not to disclose it to third parties.
9.2 The customer equally undertakes to maintain confidentiality regarding the Agency’s internal business information and pricing structures. Violations of this obligation will result in claims for damages.
9.3 Further information on data processing can be found in the privacy policy on the Agency’s website.
Final Provisions
10.1 Applicable Law & Jurisdiction
Austrian law shall apply. The place of jurisdiction is Vienna, unless mandatory statutory provisions provide otherwise.
10.2 Severability Clause
Should individual provisions of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
10.3 Reference Mention
The Agency is entitled to name the customer as a reference on its own website and in
advertising materials, unless the customer expressly objects.
As of: May 2, 2025